Customer Testimonials

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DealerRater Oct 8, 2022

There closing when got there manger still let see some cars set up time to drive. Salesman was Cody no pressure great at showing us the suv we had great experience worth going there to buy

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DealerRater Jan 26, 2022

From the time we arrived to the time we left was absolutely painless. The whole staff was wonderful especially Dylan. Very upfront. If they didn't know the answer, they took the time to find the correct answer. Thank you very much for a wonderful experience. Mr. & Mrs. Rasco

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DealerRater Dec 13, 2020

My husband and I entered the store due to a flyer for free ear buds and the chance for other prizes. We were greeted at the door immediately, asked if we were looking to buy today, and I said, "Not necessarily." He checked our code, we were not winners, so he got us the ear buds. I then asked about any used Jeeps they may have. He told me they just sold it earlier today. I asked about the 2017 I saw on the lot as I drove in. He said he wasn't aware they had it. I ...

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DealerRater Jun 22, 2020

There was not one iota of preparation to adhere to the federal guidelines in the entire building. No one was wearing a mask. There was no social distancing. The employees were meandering around and bending over each other’s shoulders. The client chairs were right against the agent’s desk. There was no hand sanitizer available and pens were offered without being wiped. It was very disturbing to say the least that the pandemic was so ignored. Be safe. Don’t go there.

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DealerRater Sep 5, 2015

I stopped into this dealership with my two kids looking for the Nissan Maxima. I just seen one on my way to Lafayette and been searching for the right car. I pulled up to the used car section not knowing what I was looking at or for. The salesman, Marty McGothlin, came up to help me. He pointed me in the right direction. No pressure salesman and very helpful. We got to look at the car and he asked if I wanted to drive. I said not today. He took my name and number and gave me literature to take ...

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DealerRater May 13, 2015

Inquired about a truck, filled out a finance form and got approved. They are 3 hours from my location, I was told that everything was ready. An hour into the drive I get an email that the truck was sold. I told them that they were incredibly unprofessional. I then get a phone call the next day from the sales manager and find out that it wasn't sold and if I still wanted it, it was mine; and after the first mishap they would make it right. So I told him I was still interested and I would be driving ...

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DealerRater Jun 26, 2014

Not even sure why this place is still open, we should've read the reviews before hand. My wife and I drove 1 hour to see a used vehicle we saw online. We worked out a deal, signed the papers, and took the vehicle home. The sales person was very nice at the time of making the deal. The sales manager never came out of his office to acknowledge the sale or even say Hi. The car was missing a few key accessories. The deal was the dealership would purchase the missing items and send them to us. This never happened. ...

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DealerRater Apr 15, 2014

This is by far the WORST DEALERSHIP THAT I HAVE STEP FOOT IN. My husband and I were looking for a used car, we found one at Kendrick Nissan (please keep in mind we had looked for a couple months and went to several different dealers). We met with salesman, test drove the vehicle, and waited to see where they could go with the price. The salesman had us sign a paper that indicated if we could purchase the vehicle and a 5-year warrantee for $X per month for a term of no more than 48 months, then we would purchase ...

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DealerRater Apr 29, 2013

I went to Kendrick Nissan to lease my first car unfortunately I was turned down due to un-established credit they advised me that if I could find a co-signer I could lease this car. So a week later I went back to the same location I requested the same sales guy because he was a very nice man. We were there about two and a half hours waiting on paper work which at that time was the only bad thing about Kendrick Nissan. The previous week I had already test drove, picked out a car, and we had already figured ...

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DealerRater Nov 9, 2012

Sales staff was all very helpfull in finding me the vehicle I wanted, and went out of there way to insure that my experance with them was as good as it could be. The first sales person I talked to Stephen Treece took me home after I left my first trade in, and was very helpfull, in my determing just what I wanted in my new truck. Mike Troxell, and Keven Shade both went out of there way to find the truck I wanted and have it brought to Lafayette. I know most of this is what a sales person ...

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DealerRater Aug 27, 2012

All was fine. Good experience. This is our third purchase from this dealership. Always professional, pleasant and fair to work with. Not sure why this survey requires my narrative is at least 25 words or more.

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DealerRater Aug 26, 2012

The last 5 cars I have owned, I have purchased from this dealership. My recent purchase was for my son. I am comfortable with their sales team. I started purchasing my Nissan's from Randy Linedecker and look for him every time I am in the market for a car or have a question. His associate, Steve Treece, is a great guy to work with. He is friendly, knowledgeable and a lot of fun. I would not purchase a vehicle anywhere else other than this dealership.

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DealerRater Aug 13, 2012

They were willing to help me get the truck I wanted and stay in my budget without pressuring me and that means alot to me,I was treated very good and I would definitly shop there again.

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DealerRater Mar 11, 2012

Very fiendly and helpful in the buying of are new car. It was a weekend and the car just came in the day before. They got it ready and we drove it home that day. We live on the eastside of the state. It help we didn`t have to comeback to get it.

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DealerRater Feb 25, 2012

i went there on a raining day. the dealer came out and welcome us. he was very nice to us and told me a lot of the information of my car.

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DealerRater Oct 20, 2010

Our overall experience was very pleasant and professional. Our salesman, Wade did a very good job explaining all about the vehicle we were looking at. What he wasn't sure about, he found out for us. He was very accomoradating, friendly and not pushy. Everyone we dealt with was very friendly and helpful. We would go back there to deal again.

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